Corbro Pty Ltd

The cellular material HM1 is manufactured in Australia using a proprietary blended polymer combination and tested to the following standards: ASTMD3575, ASTM D412, and ASTM D624.

DomesticShipping Policy     Shipment processing time : All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.  Orders can only be delivered to a street address (no PO box)      Delivery delays can occasionally occur.

This Privacy Policy describes how your personal informationis collected, used, and shared when you visit or make a purchase fromwww.corbro.com (the “Site”).PERSONAL INFORMATION WE COLLECTWhen you visit the Site, we automatically collect certain information aboutyour device, including information about your web browser, IP address, timezone, and some of the cookies that are installed on your device. Additionally,as you browse the Site, we collect information about the individual web pagesor products that you view, what websites or search terms referred you to theSite, and information about how you interact with the Site. We refer to thisautomatically-collected information as “Device Information”.We collect Device Information using the following technologies:- “Cookies” are data files that are placed on your device or computer and ofteninclude an anonymous unique identifier. For more information about cookies, andhow to disable cookies, visit http://www.allaboutcookies.org.- “Log files” track actions occurring on the Site, and collect data includingyour IP address, browser type, Internet service provider, referring/exit pages,and date/time stamps.- “Web beacons”, “tags”, and “pixels” are electronic files used to recordinformation about how you browse the Site.Additionally when you make a purchase or attempt to make a purchase through theSite, we collect certain information from you, including your name, billingaddress, shipping address, payment information (including credit card numbers ,email address, and phone number. We refer to this information as “OrderInformation”.When we talk about “Personal Information” in this Privacy Policy, we aretalking both about Device Information and Order Information.HOW DO WE USE YOUR PERSONAL INFORMATION?We use the Order Information that we collect generally to fulfill any ordersplaced through the Site (including processing your payment information,arranging for shipping, and providing you with invoices and/or orderconfirmations). Additionally, we use this Order Information to:- Communicate with you;- Screen our orders for potential risk or fraud; and- When in line with the preferences you have shared with us, provide you withinformation or advertising relating to our products or services.We use the Device Information that we collect to help us screen for potentialrisk and fraud (in particular, your IP address), and more generally to improveand optimize our Site (for example, by generating analytics about how ourcustomers browse and interact with the Site, and to assess the success of ourmarketing and advertising campaigns).SHARING YOUR PERSONAL INFORMATIONWe share your Personal Information with third parties to help us use yourPersonal Information, as described above. For example, we use Shopify to powerour online store--you can read more about how Shopify uses your PersonalInformation here: https://www.shopify.com/legal/privacy. We also use GoogleAnalytics to help us understand how our customers use the Site -- you can readmore about how Google uses your Personal Information here:https://www.google.com/intl/en/policies/privacy/. You can also opt-out ofGoogle Analytics here: https://tools.google.com/dlpage/gaoptout.Finally, we may also share your Personal Information to comply with applicablelaws and regulations, to respond to a subpoena, search warrant or other lawfulrequest for information we receive, or to otherwise protect our rights.BEHAVIOURAL ADVERTISINGAs described above, we use your Personal Information to provide you withtargeted advertisements or marketing communications we believe may be ofinterest to you. For more information about how targeted advertising works, youcan visit the Network Advertising Initiative’s (“NAI”) educational page athttp://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising by using the links below:- Facebook: https://www.facebook.com/settings/?tab=ads- Google: https://www.google.com/settings/ads/anonymous- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-adsAdditionally, you can opt out of some of these services by visiting the DigitalAdvertising Alliance’s opt-out portal at: http://optout.aboutads.info/.DO NOT TRACKPlease note that we do not alter our Site’s data collection and use practiceswhen we see a Do Not Track signal from your browser.YOUR RIGHTSIf you are a European resident, you have the right to access personalinformation we hold about you and to ask that your personal information becorrected, updated, or deleted. If you would like to exercise this right,please contact us through the contact information below.Additionally, if you are a European resident we note that we are processingyour information in order to fulfill contracts we might have with you (forexample if you make an order through the Site), or otherwise to pursue ourlegitimate business interests listed above. Additionally, please note that yourinformation will be transferred outside of Europe, including to Canada and theUnited States.DATA RETENTIONWhen you place an order through the Site, we will maintain your OrderInformation for our records unless and until you ask us to delete thisinformation.CHANGESWe may update this privacy policy from time to time in order to reflect, forexample, changes to our practices or for other operational, legal or regulatoryreasons.CONTACT USFor more information about our privacy practices, if you have questions, or ifyou would like to make a complaint, please contact us by e‑mail atcorbrosales@bigpond.com or by mail using the details provided below:CORBRO - Advanced Equine Surfaces[Re: Privacy Compliance Officer]Corbro Pty Ltd, PO Box 5113 , Q Super Centre, Mermaid Waters QLD 4218,Australia

ReturnsOur policy lasts 30 days. If 30 days have gone by since your purchase,unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same conditionthat you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase.There are certain situations where only partial refunds are granted (ifapplicable)Any item not in its original condition, is damaged or missing parts for reasonsnot due to our errorAny item that is returned more than 30 days after deliveryRefunds (if applicable)Once your return is received and inspected, we will send you an email to notifyyou that we have received your returned item. We will also notify you of theapproval or rejection of your refund.If you are approved, then your refund will be processed, and a credit willautomatically be applied to your credit card or original method of payment,within a certain amount of days.Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refundis officially posted.Next contact your bank. There is often some processing time before a refund isposted.If you’ve done all of this and you still have not received your refund yet,please contact us at corbrosales@bigpond.com.Sale items (if applicable)Only regular priced items may be refunded, unfortunately sale items cannot berefunded.Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchangeit for the same item, send us an email at corbrosales@bigpond.com and send youritem Equi Vasa Pads Only to: Corbro Pty Ltd, PO Box 5113 , Q Super Centre,Mermaid Waters QLD 4218, Australia.ShippingTo return your product, you should mail your product to: Corbro Pty Ltd, GATE 4/43 Garden St, Kilsyth South VIC 3137You will be responsible for paying for your own shipping costs for returningyour item. Shipping costs are non-refundable. If you receive a refund, the costof return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product toreach you, may vary.If you are shipping an item over $75, you should consider using a trackableshipping service or purchasing shipping insurance. We don’t guarantee that wewill receive your returned item. 

TERMS AND CONDITIONS This website, the material contained on this website and the design, text and graphics comprised in this website are owned or licensed by Corbro Pty Ltd or its associated companies (Company) and protected by copyright under the laws of Australia and other countries.The contents of this website are for your personal and non-commercial use only.You may download, display and print out its contents solely in the usual operation of your web browser in visiting the website. You must not copy, reproduce, transmit, broadcast, adapt, distribute, sell, modify, publish or otherwise use any of the materials on this website, including audio and video excerpts, except as permitted by law or with theCompany’s prior written consent. You must not use any device, software or routine to interfere or attempt tointerfere with the proper working of the website. DisclaimerThis website has been prepared by the Company in good faith to provideinformation of a general nature about the Company and its products to members of the public.While the Company has taken reasonable steps to ensure that such information is accurate and up to date, it does not give any representation, guarantee or warranty that the contents of this website are or will be complete, accurate or reliable. You should seek and rely on your own independent enquiries, and, where necessary, seek expert advice in relation to any advice or information contained in this website. Linking to or from Third Party WebsitesThis website may contain links to third party websites which are not under the control of the Company and the Company is not responsible for the contents of any linked website. The links are provided only as a convenience and do not indicate any endorsement by the Company of the website or the products or services provided at those websites. The access of those websites and the use of the products and services made available to those websites is solely at your own risk.You may not hyperlink from another website not owned or operated by the Company to this website without the prior written consent of the Company. Changes The Company may make changes to this website and its contents at any time and without notice. Your continued use of this website after any such changes constitutes your acceptance of any changes to the terms and conditions of use. Disclaimer and Limitation of Liability Except as expressly stated herein, the Company expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this website, including but not limited to merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to the Company arising from any product sold on the website shall be the price of the product ordered. In no event shall the Company, its directors, officers, employees and representatives be liable for special, indirect, consequential or punitive damages related to any product sold. Disclaimer for use of WebsiteYou expressly agree that use of the website is at your sole risk. In no event will the Company, including but not limited to its directors, officers, employees and representatives and third-party content providers warrant that the website will be uninterrupted or error-free. In addition, the Company does not make any warranty as to the results that may be obtained from the use of the website, or use of the information, content, service, or products provided through the website. Under no circumstances shall the Company or any other party involved in creating, producing, or distributing the website be liable for any direct, indirect, incidental, special, or consequential damages for loss of profits, good will, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages) that result from (i) the use of or inability to use the website, (ii) the cost of procurement of substitute goods and services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (iii) unauthorised access to or alteration of your registration information, transmissions or data; (iv) statements or conduct of any third party on the website; (v) negligent or wilful acts of the Company, its directors, officers, employees and representatives; or (vi) any other matter relating to the website.You agree to indemnify and hold the Company, and its directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by you or any third party due to or arising out of the content you submit, post to or transmit through the website, your use of the website, your connection to the website, your violation of these terms and conditions or your violation of any rights of another. Order Acceptance PolicyYour receipt of an electronic or other form of order confirmation does not signify the Company’s acceptance of your order, nor does it constitute confirmation of the Company’s offer to sell. The Company reserves the right at any time after receipt of your order to accept or decline your order for any reason. The Company reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.Typographical ErrorsIn the event a product is listed at an incorrect price due to typographical error or error in pricing information received from the Company’s suppliers, the Company shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. The Company shall have the right tore fuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled the Company shall immediately issue a credit to your credit card account in the amount of the incorrect price. Governing Law This website is controlled by Corbro Pty Ltd and these terms and conditions shall be governed and construed in accordance with the applicable laws of NewSouth Wales. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts which hear appeals therefrom. In the event that any of these terms and conditions are deemed by a court to be in valid, those invalid terms and conditions shall be excised and the remaining provisions shall remain in full force and effect. TerminationSubject to applicable law, the Company reserves the right to suspend or deny, in its sole discretion, your access to all or any portion of the website with or without notice. You agree that any termination of your access to the website may be effected without prior notice, and acknowledge and agree that theCompany may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the website. Further, you agree that the Company shall not bel iable to you or any third-party for any termination of your access to the website. General InformationThese terms and conditions constitute an agreement between the Company and youand govern the use of the website. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The Company’s failure to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision. Further InformationIf you have any questions, queries or information you require about the website or its contents, Please contact the Company email corbrosales@bigpond.com